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Our proactive management = less chaos, lower stress, fewer headaches. Why?
Compatibility
Before we commit to a lane, we test the waters, eventually ramping up to maximum volume over a short time. We would rather turn down new business than to offer less than 100% carrier compatibility to our customers. We honor all our commitments and will do whatever it takes to fine-tune our execution to ensure the lane is a good fit for all involved.
Predictability
Before we accept a load, we already know if we have a truck. Our tender acceptance rate is extremely high relative to our commitment. What makes us uniquely different is that instead of accepting freight and frantically searching for trucks, we source freight for the capacity we already have in place. It all starts with a list of your high-volume, repetitive lanes.
Service
Stellar service is synonymous with private fleets. Their drivers have been with the company 14 years on average, have better safety ratings, and operate up-to-date equipment. They’re proven professional. The same driver and same equipment move your freight, load after load. We help drivers understand the lane. They know the directions, dock operations and personnel with no need for constant retraining.
We assign your account to a specific team that handles all loads from start to finish. The team works closely with your business partners at the vendor and consignee, and through ongoing dialogue with the fleet. And, when life throws the inevitable curve ball, we’ll get it there at any cost. We never bail out on a load after we accept it; we will always work with you to ensure the freight is covered.
Relationships
We serve as an intermediary – channeling information between the shipper and the carrier to facilitate the movement of freight. We see the big picture to identify synergies between your high-volume lanes and our repetitive backhaul capacity. The value we bring to our business partners creates win-win relationships. We focus our energies not in putting out fires, but on refining processes and improving service.
Technology-Based Systems
Our in-house systems quickly find natural matches between high-volume lanes and repetitive fleet capacity. The result is cost savings for our customers. Once we receive your list of shipping lanes, our proprietary software goes to work to propose solutions to your shipping needs with lightning speed.
Customer Feedback
Our web site shows
testimonials
from some of our customers. We encourage you to review the thoughts and feedback
from these Fortune 500 shippers.
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